Junk Removal Questions, Answered Straight

Yes. Text photos or videos, along with your ZIP code, to (513) 935-1400. Photos let us give you an estimate or a price range quickly. The final price is confirmed before any work begins.

Call or text (513) 935-1400, message us on Facebook, email nyajunk@gmail.com, or send the quote form on this site. Texting photos is usually the fastest route to a number.

Two to three days ahead is ideal, especially for larger jobs. We generally take appointments up to about a month out.

When the schedule allows, yes. Unexpected situations happen, and we fit in same-day or next-day jobs whenever we can — call and ask rather than assuming either way.

Yes, we schedule jobs on Saturdays. We don’t work jobs on Sundays, but we still answer calls and messages and can book you in for the coming week.

Yes. An estimate from photos or a description may come as a range. Once the crew sees the items and the access, we confirm the final price with you before the work begins.

Furniture, appliances, household junk, garage and basement contents, moving leftovers, estate items, rental-property debris, yard debris, construction materials and more. We also handle larger cleanouts and certain light-demolition jobs like sheds, decks, fences and hot tubs.

Yes. We can’t accept explosives, ammunition, asbestos, unknown hazardous chemicals, fuel, flammable materials, or anything the disposal facility prohibits. Needles, animal waste, infestations, contaminated conditions, paint, propane tanks, tires, batteries, electronics and other specialty items need to be disclosed in advance so we can confirm we can take them and come prepared.

Not wet paint. We may take latex or water-based paint once it’s completely dried and hardened — kitty litter, sand, sawdust or a paint hardener speeds that along. We don’t accept wet, oil-based, solvent-based or hazardous paint.

Up to five tires per pickup, with or without rims. Tires are priced separately from the load-size rates, so tell us how many you have when you ask for a quote and we’ll include it in the number.

Yes. Stairs, narrow spaces, long carries, heavy items and difficult access all add labor, so they can affect the final price — mention them up front and they’re in the quote.

Yes, in many cases — it’s work most companies turn down. These conditions have to be disclosed in advance so the crew brings the right protective equipment. Mattresses and upholstered items with bedbugs must be wrapped properly, and additional labor, wrapping or contamination fees may apply.

No. We don’t remove, buy, tow or dispose of whole vehicles. We may take certain individual automotive parts case by case — disclose them in advance, and they may need to be completely drained of gasoline, oil, antifreeze and other fluids.

When it’s practical we donate, recycle, give away or repurpose usable items, though we can’t guarantee any particular item is accepted for donation. A delivery to a specific charity needs arranging in advance and may include an additional fee.

Cash, checks, debit and credit cards, Zelle, Venmo, Cash App and online invoice payments. Payment is generally due when the job is finished, unless we’ve agreed otherwise in advance.

Yes. We send your receipt by text or email once payment is complete.

Yes — 10% off for seniors and veterans. Mention it when you call and we’ll apply it to the quote.

We’re based in Hamilton, Ohio and work across Butler, Hamilton, Warren, Montgomery and Greene Counties — Cincinnati, Dayton, Middletown, Fairfield, West Chester, Mason, Lebanon, Kettering, Centerville, Beavercreek and Springfield among them — plus Northern Kentucky. Send us your ZIP code to confirm, and note that jobs farther from Hamilton may include a travel fee, which we tell you about in the quote.